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How fees work

Plain answers on paying for care, before you book.

  • Insurance we work with

    We bill most PPO plans and some employer plans. What a plan pays for chiropractic visits differs from plan to plan, so we check yours first. Medicare has its own box below.

    • Most PPO plans

    • Some employer plans

    • Ask us about yours

  • If you pay yourself

    If you are not using insurance, the front desk gives you our fee list, and your doctor names the fee for each part of your visit before it happens. You pay at the visit.

  • Receipts for reimbursement

    After each visit we can print an itemized receipt. If your plan reimburses out-of-network care, you can send it in, and the plan decides what it pays.

  • An estimate in advance

    If you do not use insurance, you have the right to a Good Faith Estimate. We give you a written estimate in advance, before your first visit, and answer your questions about it.

  • Checking your benefits

    Our front desk checks your benefits before your first visit and calls you with what they find, including any copay or deductible. If two plans cover your household, bring both cards and we check how they work together.

  • What the first visit includes

    The first visit takes 45 to 60 minutes. Follow-up visits are usually 20 to 30 minutes, and weekday visits run until 7 p.m.

    • History and exam

    • Your options explained

    • Treatment only if you agree

Need to change a visit? Call us at least a day ahead when you can. Ask the front desk about our cancellation policy.

  • Medicare. Medicare Part B covers one thing from a chiropractor: manual manipulation of the spine, when it is medically necessary. It does not cover exams, x-rays, massage or exercise care. For covered care you pay 20 percent after your Part B deductible. If we expect Medicare not to pay for something, we tell you first and ask you to sign an Advance Beneficiary Notice (ABN).

Questions about your plan?

Call the front desk before you book. We will check your benefits and tell you what we find.